Consider these Things when Donning Your Spa Uniform
Whether your massage client is new and nervous or a veteran with high expectations, it’s important to give them a positive experience. This post goes over some ways you can make sure clients enjoy their massage and come back for more.
Focus on Cleanliness
Cleanliness is incredibly important for building a good massage environment. To promote cleanliness, promptly remove used linens to a proper storage area and take care to thoroughly clean each table between appointments. Because waiting rooms are the first and last thing your clients will see when interacting with your business, they need to be clean and orderly as well. The same goes for bathrooms: Even if the rest of your business is clean, a dirty bathroom can be an insurmountable problem reputation-wise, so be sure to clean bathrooms regularly.
Offer to Customize the Experience
Offering customization options can make any massage more enjoyable for your clients. Certain clients may enjoy a nice bonus like a spa wrap, while others may be interested in having different parts of their bodies worked on at different intensities. For instance, massage therapist Monica Caulfield points out that clients have different tolerances and desires for deep work.
Be sure to check in regularly during the massage itself in case a client has requests that come up in the moment. Making their experience unique to them is a way to ensure they’ll come back. After all, you’ll have stood out for providing a one-of-a-kind experience that they will have a hard time finding elsewhere.
Create a Welcoming Environment
Cleanliness helps, but there are additional steps you can take to make your business welcoming. For example, updating old-fashioned or broken furniture can make your business go from looking cheap to comfortable and homey. Avoid lighting that is too harsh, and keep the music on the positive side. The same goes for clothing; for instance, a crisp spa uniform can give a professional yet friendly vibe.
Get a Helping Hand from JMT Beauty
You’ll have a much easier time keeping your clients happy with the right supplies on hand. If you’re looking for a top-notch supplier, JMT Beauty is here to help, whether you need spa footwear, cosmetic supplies, or anything in between. Just click here to see what we have to offer or click here to send us a message. You can also call us at 510-489-8368. We can’t wait to help you make your clients happy!